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For general information, please call our main number at (585) 233-8394 or email us.


Gina Durfee

Care Coordinator


Graig Roberts

Executive Director

Graig Roberts grew up and now resides in the greater Rochester area. He is a High School graduate of Avon Central School and graduate of St. John Fisher College for his Bachelor’s Degree.

Graig worked for Hillside Children’s Center for 10 years in different roles including; Skill Builder, Care Coordinator, Referral/Intake Coordinator, and Manager Community Based. In this capacity, he had the the opportunity to: work directly with children and their families, coordinate case management personnel, build relationships and interface directly with social service agencies and their staff, and contribute to significant growth of the overall program.

Graig has a passion for working with families experiencing homelessness and, as Executive Director of Family Promise, enjoys partnering with communities of Wayne County in addressing this need.


Nancy Ramos

Care Coordinator

Nancy Ramos was born in Manhattan, NY, and raised in Lyons, NY, where she has spent her adult life. She attended the Lyons Jr./Sr. High School where she was also able to attend the BOCES program for early childhood and cosmetology. Nancy has done a wide range of work over the years, mostly managerial, and has spent many years doing volunteer work with a great friend of hers, Carolyn, with her organization Helpful Hearts Community Closet.

Nancy immediately felt a connection with Family Promise of Wayne County. Nancy states, “I once needed the support that this program offers and I felt it was my duty to give back. I’ve been impressed by the loving, caring, dedicated group of volunteers and staff that make up Family Promise. I spend most mornings with our families when they return from their overnight stays at the congregations. The guests are grateful for the hospitality and generosity the congregations provide. I'm one of the first people to see our guests when they enter our program with fear of the unknown. It gives me great pleasure to witness our guests’ growth, where their fear turns to strength. I cannot put into words how this makes me feel. I could not have been placed here
without God who I believe is the glory of the story. With the help of our community this organization
will thrive. Thanks to everyone for your support!”

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